Privacy Policy
Forté Healthcare is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, and protect your personal information.
What personal information we collect
We may collect the following types of personal information from you:
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name
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address
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phone number
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fax number
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email address
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information about the goods or services you have ordered
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information from enquiries you have made
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communications between us
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detailed information about the running of your business, if required for our services
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any other information you provide to us that is reasonably necessary for us to deliver our services
We do not usually collect sensitive information (such as health information). If it is necessary to do so in order to provide a service, we will only collect it with your consent and handle it in line with the APPs.
How we collect your personal information
We collect personal information in a variety of ways, including:
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when you interact with us electronically or in person
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when you access our website or social media presence
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when you place an order, make an enquiry, or use our services
Use of your personal information
We use your personal information to:
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provide you with our products and services
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improve our services
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communicate with you about updates, opportunities, or events we think may interest you
We may disclose your personal information to trusted third parties who assist us in providing our services (for example, IT service providers, logistics partners, and marketing platforms). These parties are only given the information they need to perform their role.
Some service providers may be located overseas. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the APPs.
We will never sell or rent your personal information to third parties.
Security of your personal information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no system is completely secure, and we cannot guarantee absolute protection.
We retain your personal information only for as long as necessary to provide our services or as required by law.
Access to your personal information
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at info@fortehealthcare.com.au.
Google Analytics Advertising Features
We use Google Analytics Advertising features to identify trends in how people visit our website. This information is aggregated and does not allow us to identify individual users. Google Analytics uses cookies, including the DoubleClick cookie.
If you wish to opt-out of Google Analytics, please visit Google’s opt-out page here: Google Analytics Opt-out.
Policy changes
We may update this Privacy Policy from time to time. Any changes will be published on this website, and we encourage you to check back regularly.